EGROUPWARE

UNIQUE BUSINESS SOLUTIONS

Information Sharing and CRM

EGroupware’s Addressbook application functions as your personal CRM center. Find all customer related tasks, events, files, emails and incident tickets on one view. Organise your CRM workload by creating extra fields and setting up favorite filter views on-click. Get notified by EGroupware when information has changed or important matters come up.

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Online File Server and Document Management

EGroupware provides a fully integrated File Manager application to share and distribute files and folders. The File Manager is also capable of integrating existing file stores from your network background and can be accessed conveniently by WebDAV clients.

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Data Exchange and Sync

EGroupware offers a rich variety of interfaces and methods to exchange data successfully. Synchronisation to mobile devices, tablets and notebooks, online connection to file server, import/export and print template solutions are available.

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Service Management

EGroupware organises your service and incident management processes efficiently. Get a complete overview about service inquiries and automate your delegation and escalation processes. Create, update, discuss and resolve reported customer issues or issues reported by your organisation’s members.

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Project and Event Management

Teams are working together over long distances and across organisation boundaries. Coordination of events, distribution of tasks related to projects, access to common file stores, up-to-date information and knowledge are essential for project teams around the globe.

E-Mail Account Management

Get email accounts automatically created while setting up EGroupware users. Use multiple filter rules, manage individual signatures and out of office messages, forward emails and set up email aliases flexibly, grant access or share email accounts and folders easily. Add a highly flexible email archive solution to your EGroupware cloud package.