By asking for community support in the user forum, please keep in mind, that you are not paying for this support. The people helping you are spending their free time.
First have a look into the currently existing resources:
- Read the manual and search the other articles in the Wiki.
- Search the Forum for your topic, maybe it's already answered.
Do not contact community members or developers privately, neither don't cross post your issue to multiple lists.
You'll find us at freenode.net: