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Community support

By asking for community support in the user forum, please keep in mind, that you are not paying for this support. The people helping you are spending their free time.

First have a look into the currently existing resources:

Read the manual and search the other articles in the Wiki.
Search the Forum for your topic, maybe it's already answered.

Do not contact community members or developers privately, neither don't cross post your issue to multiple lists.

Support channels

Mailinglist / Forum:

egroupware-users AT lists DOT sf.net (English)
egroupware-french AT lists DOT sf.net (Francaise)
egroupware-german AT lists DOT sf.net (Deutsch)
egroupware-italian AT lists DOT sf.net (Italiano)
egroupware-portuguese AT lists DOT sf.net (Portuguese)
egroupware-russian AT lists DOT sf.net (Russian)
egroupware-spanish AT lists DOT sf.net (Spanish)
egroupware-windows AT lists DOT sf.net (Windows users)

Other Mailinglists

egroupware-announcement AT lists DOT sf.net (Official Announcements)
egroupware-core AT lists DOT sf.net (Core Developers)
egroupware-cvs AT lists DOT sf.net (Commit-Logs)
egroupware-tracker AT lists DOT sf.net (Tracker-Monitoring)
egroupware-translation AT lists DOT sf.net (Translation coordination)
egroupware-usability AT lists DOT sf.net (Usability team coordination)
egroupware-docs AT lists DOT sf.net (Documentation)

You can subscribe to all of these lists or just send an email there AND request to be CC'ed in the replies.

You can also use the Forum on forum.egroupware.org to browse all of these lists AND ask questions.

IRC:

You'll find us at freenode.net:

#egroupware
#egroupware_br
#egroupware-de

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